Systems Thinking

Format:
Teams Course Online or in-house.

Group Size:
4–10 participants
(Larger groups available on request)

Duration:
Flexible delivery options:

  • 2-hour weekly sessions

  • Half-day workshops

  • Full-day workshops

Delivered online or in-house.

Approach:

Each session combines:

  • Practical theory

  • Live demonstrations

  • Hands-on exercises

  • Reflection activities

  • Short post-session quizzes

Participants leave each session with tools they can immediately apply to their work.

Price:
Subject to group size

Systems Thinking 101 introduces individuals and teams to the principles of systems thinking, systemic design, and living systems. The course helps organisations move beyond linear problem-solving to understand the deeper patterns, relationships, and dynamics that shape outcomes.

As organisations look beyond traditional sustainability approaches, systems thinking offers a powerful way to design solutions that are resilient, regenerative, and aligned with the complexity of real-world environments.

Participants learn how to map complex challenges, uncover root causes, and design interventions that create meaningful and lasting change.

Problems This Course Solves

Many organisations struggle with complex challenges that don’t respond to simple solutions. Teams often:

  • Address symptoms instead of underlying systemic causes

  • Work in silos that prevent holistic thinking

  • Launch initiatives that unintentionally create new problems elsewhere

  • Find sustainability initiatives disconnected from broader organisational strategy

  • Lack tools to understand complexity across customers, employees, and ecosystems

  • Feel stuck using linear approaches to problems that are deeply interconnected

This course provides practical tools to help teams see the bigger picture and design smarter interventions.

Learn more

What you’ll Learn

By the end of this course, participants will be able to:

  • Understand the fundamentals of systems thinking and systemic design

  • Recognise patterns, feedback loops, and leverage points within complex systems

  • Map relationships between people, processes, policies, and environments

  • Apply living systems thinking to organisational challenges

  • Identify opportunities for regenerative practices that move beyond sustainability

  • Design interventions that influence systems rather than isolated touchpoints

  • Use systems mapping techniques to guide strategy, innovation, and service design

Typical Outcomes

After completing the course, participants typically:

  • Gain clarity on complex organisational challenges

  • Identify root causes rather than treating surface-level symptoms

  • Develop more holistic strategies for innovation and change

  • Improve collaboration across teams and departments

  • Design initiatives that create long-term positive impact

  • Build confidence tackling complex problems with structured tools

Organisational Benefits

Organisations that adopt systems thinking often experience:

  • More effective decision-making in complex environments

  • Stronger cross-team collaboration and alignment

  • Innovation that addresses underlying causes rather than symptoms

  • More resilient strategies that account for changing conditions

  • A pathway toward regenerative organisational practices that move beyond traditional sustainability efforts

Systems thinking enables organisations to see how their decisions influence broader social, environmental, and organisational systems.

Course Topics

Topics explored in this course include:

  • Introduction to Systems Thinking

  • Understanding Complexity in Organisations

  • Systems Mapping Techniques

  • Feedback Loops and System Dynamics

  • Identifying Leverage Points for Change

  • Introduction to Systemic Design

  • Living Systems and Organisational Ecosystems

  • Moving Beyond Sustainability: Regenerative Thinking

  • Applying Systems Thinking to Strategy, Innovation, and Service Design

Ideal for…

This course is ideal for:

  • Strategy teams

  • Innovation and transformation leaders

  • Product and service design teams

  • Policy and government teams

  • Sustainability and ESG teams

  • Organisational development and HR leaders

  • Project and program managers

  • Leaders looking to navigate complexity and future-proof their organisations

No prior experience with systems thinking is required.

About our instructors

This course is delivered by experienced Human-Centred Design and Service Design practitioners who have worked with organisations across government, corporate, and social sectors.

Our instructors combine practical design methods with systems thinking to help teams better understand complex challenges and design solutions that work in the real world.

The training draws on real project experience in service design, organisational innovation, and human-centred transformation—ensuring participants leave with practical tools they can apply immediately.

Bring This Course to Your Team

This course can be delivered online or in-house and tailored to the needs of your organisation.

To discuss delivery options or request a proposal  contact EXP Studio.

Contact Us