Human-Centred Innovation & Design Thinking for SMB’s

Finding time to innovate whilst running a micro, small or medium-sized business can be tough. Human-Centred Innovation and Design Thinking for Micro, Small & Medium Business is a course that has been specifically put together to equip time-poor business owners and employees with tools and techniques to take their business to the next level.

Overview

This online course leveraging tried and tested Human Centred Design, Design Thinking and Lean Innovation techniques to help businesses reduce operational costs, increase profitability, create exceptional customer and user experiences and enhance employee experiences


Course Outcomes:

  • Instantly visualise your businesses operating model using Service Design

  • Create meaningful problem hunches

  • Get customer insights that drive smarter business decisions

  • Refine problems and opportunities using Design Thinking

  • Speedily generate and prioritise Ideas

  • Quickly build and validate idea prototypes

  • Build out a future state blueprint

  • Build a Lean product and business canvas


Take Aways Material:

  • An EXP Studio Human-Centred Innovation Workbook

  • EXP Studio Human-Centred Innovation Templates (Full Course)

  • Completeion Certificate (Full Course)

“The heart and soul of any business is creativity and innovation”

About the Instructor

Neil Simpson
Neil brings nearly three decades of experience as a Human Centred Design and Innovation specialist, working in Europe and Australia on some of the world’s biggest brands.

With a background in music, law, publishing, advertising and start-up’s, he’s worked as a researcher, designer, and strategist on well over 150 products and services for private and public organisations.

Neil is an award-winning mentor and has helped over 600 Australian and international professionals.

Next Course date TBA. Please register your interest below and we’ll contact you.

Formats

Primer: 120 min webinar
Full: 90 mins x 4 weeks

For groups of 4 to 10 (bigger groups available on request) 

Cost
Subject to course requirements

Structure
Theory, practical demo’s, reflections and post-session quizzes.

Suitable for:
Human Resource / People and Culture Teams 

This course can be customised based on the needs of functional teams and mixed cohort groups.