How to improve the Employee Experience using Service Design

A look at using Service Design & HCD techniques to better understand and improve the employee experience within organisations.

Learn More
Human-Centred Innovation for Leaders

A short hands-on course designed to give leadership teams a view of why Human-Centred Innovation is so important to succeed.
Learn More
Creative Problem Solving

Learn how to apply creative problem-solving techniques to solve real-world problems using a popular and proven design methodology.

Learn More
The Art of Ideation and Prototyping

This tailored course is designed to upskill functional teams within organisations using creative techniques to make repetitive tasks more rewarding using Design Thinking, ideation and prototyping techniques.

View the course

Learn More
Human-Centred Research 101

Tips & tricks to conduct research, understand the needs of end-users and share insights using creative techniques.
Learn More
Human-Centred Storytelling for Presentations

This course is for people who want to improve their presentation skills. It focuses on visual and verbal storytelling techniques to inspire and influence.

Learn More

Service Design Essentials

This 101 Service Design course for individuals will show you how to design and test game-changing service experiences for customers and employees.

Learn More
Inclusive Design Fundamentals

This course introduces the importance of inclusive design, focusing on creating accessible & friendly products & services.

Learn More
Regenerative Design 101

This explainer course de-mystifies the complex world of Regenerative Design and how to create a re-generative eco-system.

Coming soon

How to grow your business with Human-Centered Innovation

A guide to help time-poor, micro and small businesses increase revenue, save costs using Human-Centred Innovation and Lean Start-Up techniques to reduce operational costs and increase revenue.
Learn More
CX Innovation for Retailers

This is a practical and strategic course designed to equip retail teams with the tools and mindsets of human-centred design, customer insight, and service innovation.
Learn More
Human-Centred Innovation and Design Thinking for Schools

A short hands-on course designed to give leadership teams an inside view of why Human-Centred Innovation is so important for businesses to succeed.
Learn More
Human-Centred Design for Federal, State and Local Government

This course focuses on how to intergrate a Human-Centred Culture into a Government Department. The course looks at how to work with policy teams and influence a culture of innovation.
Learn More